General questions & feedback
For anything about the app - a lesson, a bug, a feature idea, or just to say hello - email us at:
Billing & refunds
Payments are processed securely by Paddle. For subscription questions, receipts, or a refund request, please see our Refund Policy first, then email us with your order details.
Partner program
Interested in earning commissions by recommending YoLingo? Head to our Partner page to sign up, or email us for help with an existing partner account.
Privacy & data
Questions about your data or our privacy practices are answered in the Privacy Policy. You can also email support@yolingo.click to exercise any of your privacy rights.
What to include in your email
- The page or feature you're writing about.
- What you expected, and what actually happened.
- Your device and browser (for technical issues).
- For billing: your order/subscription number if you have it.
For urgent billing problems, you can also reach Paddle directly - the payment processor - whose contact details appear on your receipt.